Rental Terms & Conditions
Cancellation policy
a) 'Non Refundable' reservations: 100% deposit - No amount is refunded in case of cancellation.
b) 'Free Cancellation' reservations: 20% deposit.
- In case of cancellation up to 4 days before the date of arrival, the deposit is refundable.
- In case of cancellation in less than 4 days before the date of arrival or no show, 100% of the total amount will be charged to your credit card.
The rental company has the right to refuse the agreement if the driver is unsafe to drive for any reason (e.g. lack of skills, suspected alcohol use, etc.).
The rental company has the right to deny the agreement, charging full rental at last minute in case the driver does not have all the needed documents or does not have the proper age or the driving license has expired.
Drivers Age: Minimum 21 years old and maximum 75 years old.
Driver's license: International or national car driving licence held at least one year.
Credit card: The driver must be a credit card holder: the number and other details of the credit card (expiry date and CVV) are used as a guarantee. We accept VISA, Mastercard and Maestro.
Kilometres: Unlimited Kilometreσ is included in our rates.
Vehicle rental: Pricing is calculated both by day (24 h) and by the hour. In case of a return delay there is an extra charge per hour.
Vehicle insurance: The insurance of our vehicles is "simple liability". This means that if the client causes an accident the insurance company is going to compensate only the sufferer.
Charges for any of the damage listed below will directly burden the customer regardless of whether he has accepted CDW, SCDW:
- Radio antenna
- Ashtrays and drawers of the vehicle
- Damage to the vehicle locks
- Loss or damage to the keys of the vehicle
- Windshield wipers
- Interior of the vehicle
- Spare key
- Fuel tank Damage
- Wallpapers Damage
- Damages caused by luggage
- Extreme dirt inside the vehicle
- Damages caused by negligence
- Damages due to incorrect/problematic fuel type
- Damage to baby/baby seats
- Loss of electricity due to forgotten enabled electrical device or devices
- Loss of vehicle documents
- Loss of license plates.
The vehicle rental company is not in any case obliged to replace a scratched tire or damage to audio players (radio, CD/MP3 Player, etc.) Blue Car Rental Santorini is not responsible for any one leading under Influence of alcoholic beverages /drugs, causes deliberate damage, drives off -road, leads without the required custody and attention or for damage due to negligence and in violation of the traffic laws. The customer assumes full responsibility in the event of such claims.
Accident: In case of an accident or a car malfunction the client is obligated to inform the company and the police and NOT MOVE THE CAR.
Theft coverage: Car Theft Insurance included - The client is exempted of responsibility in case of a vehicle theft.
Fines & other payments: Fines and other consequences are the responsibility of the client and he needs to pay them in the respective authorities or private entities (eg tolls) and provide the payment receipt upon delivery of the vehicle. If he fails to comply then he will also be charged of an extra amount (15 euros) referred as "Incident Report Expenses".
Fuel: Fuels is paid by the client and is obligated to return the vehicle with the same amount of fuel that was available when he received the car.
Car availability: The vehicles are available according to initial booking otherwise a same category vehicle will be provided by us.
Extra driver: The first extra driver is free of charge.
Pets-Animals: Pets and animals are not allowed to be transported in our vehicles. If you wish to transport your pet, you must bring the special transport cage with you.
Vehicle cleaning fee: If you return the car very dirty, then you will be charged €60 (including VAT) for cleaning the vehicle.
Ferrying: Ferrying the car to any other island or mainland is not allowed.
Taxes: V.A.T. & All Local Taxes included.